Palladium Hotel Group: Interview with Teresa Torres

What makes Zentropia Palladium Spa & Wellness unique?
It is a unique place, where your comfort, relaxation and wellness are all that matters. Zentropia invites you to choose you, because here and now, you are truly what matters most. Every detail of your stay at Zentropia is prepared to perfection in anticipation of your arrival.

Enjoy a luxurious, comfortable and safe oasis where you can reach sublime tranquility with exquisite aromas and treatments, delivered by expert therapists. Additionally, we have a retail boutique with a wonderful selection of unique products and gifts. Zentropia uses clean skincare and unique treatments to infuse your body with energy, relax muscles, eliminate fatigue and revitalize the skin. Call the spa or visit us to schedule a detailed, personalized consultation with one of the wellness team members – I look forward to seeing you soon to create memories that last a lifetime!

What wellness experiences are the most sought after at Zentropia in Latin America?
The ‘romantic dream’ ritual has been a success a couple’s package with a little bit of everything: mini facial and body treatments, as well as a massage. Also the Jungle Cabin, our cabins in the middle of the jungle, and flotarium, which brings you to a floating relaxation.

What new developments can we expect at Zentropia around Latin America in the future?
Our eco Jungle Cabins allow guests to enjoy the mangroves and jungle; spa opera, sound healing with Tibetan singing bowls, seasonal spa menus and simplified treatments, because nowadays ‘less is more’. We also introduced personalized hydrotherapy, among others.

What inspired you to begin a career in the spa industry?
I’ve always been interested in wellness and beauty, since I was young I loved aromas, creams, essences and wanted to share this passion. I saw myself traveling around the world and helping others to care for themselves.

Do you have any advice for our readers who are starting their careers in spa management?
Infuse passion and love into how you manage each project, every day. Your legacy will be that footprint you left in those 7 seconds you started that conversation, interview, or project that will last for eternity.

What is the secret to running a successful spa chain?
I believe that the secret is dedication, focused on boosting sales and that your team is completely focused on achieving the objectives, and so far we are succeeding.