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Beyond the skin: Transform skin health via effective consultation techniques

Achieving healthy skin requires more than just a good skincare routine; guests visiting an esthetician or facialist are seeking solutions. However, they often overlook the fact that skin health depends not only on skincare, but also on lifestyle, emotions and general well-being. A comprehensive consultation is what truly sets the treatment apart.

The skin reflects both body and mind. Stress, diet, lack of rest and repressed emotions can manifest as acne, sensitivity or premature aging. Wellness professionals must look beyond the surface to identify the factors affecting a guest’s skin health.

To make an effective diagnosis, ask strategic questions about their skincare routine, stress levels, sleep patterns and eating habits. Observing body language and tone of voice can also offer valuable insights. Dull skin, unexpected breakouts or extreme dryness may be linked to an altered nervous system or an unbalanced diet.

Several invisible factors can significantly impact the skin:
• Stress: increases cortisol production, leading to inflammation and premature aging.
• Insufficient sleep: reduces collagen production, causing a loss of firmness.
• Poor diet: ultra-processed foods weaken the skin barrier, increasing sensitivity and imperfections.

Empathy is key for a successful consultation. Listen without judgment, offer personalized recommendations and make guests feel comfortable and cared for. Instead of simply suggesting products, develop a treatment plan that combines facial techniques, lifestyle adjustments and a holistic approach. After all, healthy skin is not only beautiful; it’s a reflection of a balance between body, mind and emotions.

By Águeda Ávalos Ramos
Director, Agueda Academia de Spa
www.academiadespa.edu.mx

Fabiola
Author: Fabiola


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