Day one An energetic welcome from ISPA chair Patrick Huey kicked off this momentous event, the first ‘in-person’ event since 2019. On day one Dan Heath elaborated how to deliver moments of magic to consumers who are willing to forgive a lot if you create innovative interactions. Build more peak moments into your experiences for […]
The International SPA Association (ISPA) has announced the election of a new Chairman, Vice Chairman and Secretary-Treasurer. The new officers’ terms will begin effective immediately.