Expert Panel: Which protocols established during the pandemic should be continued, and how can we ensure guests follow them? with Liliana Grajales
Which protocols established during the pandemic should be continued, and how can we ensure guests follow them? By Carolina Molina Gómez Directora / Director Sihuatl Spa México Liliana Dominguez-Grajales Co-Founder Southeast Spa Wellness Association Spa Wellness Events www.sespaa.com Cleaning guidelines have always been a priority for […]
The International Spa Association releases the 2021 U.S. Spa Industry Study, highlighting the pandemic’s impact on the industry
The International SPA Association has released the full findings of the 2021 ISPA U.S. Spa Industry Study, marking the 22nd anniversary of this invaluable research initiative. The ISPA Foundation commissioned PricewaterhouseCoopers (PwC) to conduct the study, which surveyed more than 2,000 U.S. spa professionals. The 2021 study captured the impact that the COVID-19 pandemic had […]