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Elevating the guest experience with AI
Imagine confidently greeting your guest by name, armed with the knowledge that her flight was delayed by five hours yesterday. She’s here for a second honeymoon, for the next seven days. A dedicated runner, she indulges in regular deep tissue massages, but the last time she was on the property, she had an organic facial, […]
Interview with Ari Peralta
We asked Ari Peralta how spa and wellness businesses in Latin America can implement ‘Multisensory Integration’ for the benefit of their guests, and also their staff. 1. Circadian lighting – optimizing lighting for circadian health. [Circadian lighting can support health via intensity tuning (dimming and brightening lights depending on the time of day), color tuning […]
How to Merge Wellness into the Guest Experience
The global wellness industry is a booming $4.2 trillion economy with wellness tourism at a robust $226 billion.
