.svg){kind=small}
Expert Panel: What skills are required to succeed in the current job market? with Laura Requeno
What skills are required to succeed in the current job market, based on the UN’s 5P model for Sustainable Development? (people, planet, prosperity, peace and partnerships) By Anadidier Martinez Spa Operational Manager Grand Sirenis Riviera Maya www.sirenishotels.com Laura Barrantes Requeno Tourism and wellness specialist www.laurarequeno.com The advancement of […]
Expert Panel: Which protocols established during the pandemic should be continued, and how can we ensure guests follow them? with Liliana Grajales
Which protocols established during the pandemic should be continued, and how can we ensure guests follow them? By Carolina Molina Gómez Directora / Director Sihuatl Spa México Liliana Dominguez-Grajales Co-Founder Southeast Spa Wellness Association Spa Wellness Events www.sespaa.com Cleaning guidelines have always been a priority for […]
Expert Panel: What should I consider when creating signature treatments? with Alejandra Millán
What factors should I consider when creating signature treatments for my spa? By Renan Ramos Wellness Professional GoWell Mexico www.go-well.com.mx Alejandra Millán President Wellness Trip Colombia www.facebook.com/wellnesstripcolombia Create signature treatments inspired by the location of your spa, consider its culture, natural environment, and create the narrative of how […]
Expert Panel: How can we use dynamic pricing to maximize profits? with Cheryl Sott
How can we use dynamic pricing to maximize profits? By Raúl Díaz Spa Manager St. Somewhere Spa Margaritaville Island Reserve Cap Cana Dominican Republic www.karismahotels.com By Cheryl Sott VP Asset Management Trilogy Spa Holdings www.tsh-spa.com If capacity is constraining your spa, the best time to […]
Expert Panel: Q&A with Maxime Cormier
The reopening of resort and hotel spas has been a slow progression since the pandemic. What is your estimated percentage of hotel guests that use the spa during this reopening phase and are you seeing their average spend increase or decrease? Monica Sanabria Gerente de spa / Spa manager Tabacón Thermal Resort & Spa […]
Expert Panel: Q&A with Bonnie Baker
What type of touchless therapies are well received by guests and what percentage of our sales could these represent? By Elizabeth Gutierrez Spa Manager Esencia Spa Riviera Maya, Mexico www.hotelesencia.com Bonnie Baker Consultora Spa / Spa Consultant Satteva Wellness Group www.satteva.com There is a wide diversity of touchless therapies gaining popularity now as […]
Expert Panel: How can I create a concept that differentiates my spa from the rest?
How can I create a concept that differentiates my spa from the rest?
Presenting The Expert Panel
The success of our Expert Panel has inspired us to add more international leaders to our team,
What has caused our industry to be less inclusive when hiring employees?
Read the response from Diana F. Mestre, part of Spa & Wellness MexiCaribe’s Expert Panel
Expert Panel: Q&A with Cheryl Sott
We currently live in a reality where customers are more and better informed about the different ingredients and beauty products. Looking at this overview, what is the projection and vision that spa leaders should have in the search for organic, vegan treatments? Is it considered only a passing trend or is it here to stay?
Expert Panel: Q&A with Bonnie Baker
How many ways can halotherapy be used in a spa and integrated into the menu of services?
Spa Team
Chileno Bay Resort & Residences
Los Cabos, Mexico
Expert Panel: Q&A with Cheryl Sott
The spa is located in the Dominican Republic. Our spa team’s primary language is Spanish and our guest’s primary language is English. As it pertains to retail sales, how can I bridge that language barrier into making home care recommendations to our guests? Our guests want expert therapists to personalize their experience but communication is necessary for this to occur.
Karina Chung, Spa and Wellness Manager
Amanera, Dominican Republic
