How can we use dynamic pricing to maximize profits? By Raúl Díaz Spa Manager St. Somewhere Spa Margaritaville Island Reserve Cap Cana Dominican Republic www.karismahotels.com By Cheryl Sott VP Asset Management Trilogy Spa Holdings www.tsh-spa.com If capacity is constraining your spa, the best time to […]
The success of our Expert Panel has inspired us to add more international leaders to our team,
We currently live in a reality where customers are more and better informed about the different ingredients and beauty products. Looking at this overview, what is the projection and vision that spa leaders should have in the search for organic, vegan treatments? Is it considered only a passing trend or is it here to stay?
The spa is located in the Dominican Republic. Our spa team’s primary language is Spanish and our guest’s primary language is English. As it pertains to retail sales, how can I bridge that language barrier into making home care recommendations to our guests? Our guests want expert therapists to personalize their experience but communication is necessary for this to occur.
Karina Chung, Spa and Wellness Manager
Amanera, Dominican Republic