The wellness industry is being transformed by technology as we adapt to touchless therapies, bio-monitors and the greater role of tech-driven programs in delivering integral wellness experiences.
There is something for everyone in wellness technology, from the reception to the treatment room, even in the most organic setting. Technology has moved on to a spectrum of deliverables for optimizing the guest experience such as guest-centric online reservations management with Resort Suite’s Guest Ex and full-scale neuro-sensorial experiences and specialized treatments such as Zero Body or the Lemi Dream tables. In a recent collaboration with manufacturer Gharieni, an evidence-based study designed by Dr Sergio Pecorelli verified the beneficial effects of this technology on the central nervous system and the anti-inflammatory response of the body.
Properties are targeting specific health issues and restful sleep is one priority. Some use on-demand lighting to promote healthy circadian sleep cycles and apps for meditation and relaxation, such as Muse, Kokoon or Sana, monitor the brain’s electrical activity and encourage a more relaxed mental state. Linens such as Nolapelli use patented technology to prevent moisture loss that can damage skin.
Whether a trend or a new industry norm, wearable technology can add to the guest experience as evidenced at one Four Seasons resort, who have partnered with WHOOP for their Optimal Wellbeing Programme. Wearable products range from activity trackers to full-blown remote health monitoring with an array of biometric sensors to customize experiences.
Wellness centers are also venturing into energy and quantum medicine, such as the Carillon Hotel in Miami Beach, who have partnered with Energy Medicine Centers. Diagnostic and biofeedback technology such as the SCIO or BIOWELL devices are helping bridge the gap between the energetic and emotional realm of wellness and scientific data and evidence.
The future of wellness technology promises to blend clinical, medical environments and traditional spa and wellness. The year 2020 left consumers over-stressed mentally and physically, ‘burnout’ is becoming too expensive to ignore. Technology is the result of human creativity, an answer to a need or inquiry. Wellbeing too is dependent on the inner experience and the balancing of emotional, mental and physical aspects of self. As humans evolve, technology will continue to innovate, driven by human inquiry, shaping and creating new tools for a more holistic experience of wellbeing.
By Bonnie Baker
Managing Partner / Founder
The Satteva Group