Eminence Organic Skin Care strongly believes education is the basis for success and is reflected in being voted Favorite for Product Education by spa professionals for 10 consecutive years.
The recognition was achieved thanks to their dedication to providing complimentary onsite training arranged at the spa’s convenience, updating Spa Partners on the latest products quarterly, and providing timely and relevant promotions and protocols.
Training can consist of new product launch unveilings, Hungarian massage training, and retail training, as well as more advanced topics such as product mixology to keep home care recommendations and treatment protocols fun for clients and estheticians alike. Each session is customized to suit their spa partner to ensure valuable training is delivered. Training contributes to spa staff feeling valued, engaged, motivated and satisfied. This ensures spa guests will have memorable experiences and return to the spa, which flows on to create greater service and home care revenue.
Regular training also helps Eminence Organic Skin Care spa partners understand the brand further and increase their confidence when answering questions from guests about skincare products or Eminence Organics as a company.
By Brian Goodwin, Education Lead