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Interview with Ángel Rojas, Spa Manager, Zentropia Spa Costa Mujeres

What facilities, treatments or features are unique to Zentropia Spa Costa Mujeres?

At Zentropia Palladium Spa & Wellness, one of the most outstanding experiences is our exclusive hydrotherapy circuit, designed to provide a unique sensory experience that relaxes and revitalizes the body. This circuit includes the only snow cabin in the Riviera Maya region, offering hot and cold contrast therapy with multiple benefits, such as improved circulation, strengthened immune system, and rejuvenation of both body and mind. It also positively affects the respiratory system, reducing allergy symptoms and other respiratory issues, while relieving muscle tension and pain, promoting cell regeneration and enhancing oxygenation.

Guests can enjoy the ‘Habits Healthy Bar’ featuring natural juices known as ‘liquid medicine’ thanks to the nutrients, minerals and vitamins. These freshly prepared juices can be personalized according to the guests’ needs.

The spa facilities and high-quality treatments, guarantee a unique experience that balances body, mind and spirit. Without a doubt, Zentropia Palladium Spa & Wellness is a center of revitalization and integral wellness.

 

Which Zentropia Spa experience at Costa Mujeres is not to be missed?

One of the most recommended experiences is the singing bowls concert. The vibrations from the bowls profoundly impact the body and mind, harmonizing the surrounding energy. These sounds help to relieve stress and calm anxiety, improve concentration, increase mental clarity and creativity, and help manage insomnia and hyperactivity, amongst other benefits.

Another must-try experience is our exclusive 80-minute Zentropia Massage. Specifically designed to provide deep relaxation by combining six different techniques. It starts with a soothing massage to prepare the muscles, followed by a deep tissue massage to dissolve tension. Guests also benefit from shiatsu acupressure, stretching, and a cranial massage that balances the body physically and energetically. Both experiences are ideal for those looking for holistic wellness and a profound reconnection with their energy.

 

What projects can we expect from Zentropia Spa in the coming years?

In the short term, we will be focused on offering a unique experience based on pre-Hispanic ancestral beliefs that consider health as the balance between body, mind, spirit and nature. Through these treatments, we aim to heal the emotions and balance the energy of our guests.

Our offerings emphasize techniques such as traditional Mexican massage, providing multiple benefits ranging from the release of energetic blocks and emotional healing to a deep reconnection with oneself. Additionally, we incorporate energetic practices such as Reiki to harmonize vital energy flows and encourage mindful breathing, supporting relaxation and overall wellness.

This marks the beginning of a journey toward holistic health, blending the wisdom of ancient holistic traditions with modern wellness practices.

 

What challenges have you faced throughout your professional journey in the spa industry?

Both the company and the hotel have successfully overcome challenges like COVID-19 and natural disasters, such as hurricanes, without affecting the guest experience.

 

What leadership skills would you recommend industry professionals develop to succeed?

I believe it is essential to align with the values of the company we represent. I am proud to say that at Palladium Hotel Group our value to people is reflected in the daily actions of the entire team. My recommendation is to develop strategic thinking and teamwork to drive continued success.

 

www.palladiumhotelgroup.com/zentropia

 

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Fabiola
Author: Fabiola


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